As our world becomes more virtual, with email and social
media having a strong impact on the way companies communicate, the value of face-to-face
meetings should not be overlooked.
Just as in a personal
relationship, if it is not nurtured it will fail. You must look into each others eyes, share a
meal, discuss your needs, or someone else will.
Just as in a personal relationship, a face-to-face meeting creates a special
connection and builds trust. Getting to
know your customers on an individual level goes a long way in forming strong
business relationships.
·
According to U.S. Travel Association, business
travelers are nearly twice as likely
to convert prospects into customers with an in-person meeting, than without
one.
·
If you don’t foster your relationship, your
competitor will. Business travelers
believe that 38% of their customers
would switch to a competitor and their companies would lose 37% of annual
sales without in-person meetings, according to the World Travel and Tourism
Council.
·
A substantial return on your investment, every dollar invested in business travel
results in $9.50 in new revenue and $2.90 in profits.
As our country faced a recession some companies choose to
reduce their travel budget. As so many
virtual options became available, this decision seemed to make financial
sense. However, studies have shown that
businesses who did invest in travel during this period actually had faster
growth than companies who cut their travel budgets.
Meeting face-to-face clearly has a great effect on
generating new sales, keeping existing customers, developing partnerships, and
spurring innovations. Fostering
business relationships takes multiple tactics that include corporate travel AND
virtual communication. Face-to-face
meetings are a critical part of your communications strategy.
Tip: Help your
corporate travel budget by arranging a corporate rate for airport parking at http://www.parknticket.com/corporate-form.shtml.
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