30 years ago, three
brothers planned a company from only a sketch drawn on a paper napkin. Together,
they created the first travel agency with airport parking and shuttle service. Park’N Ticket Airport Parking continues to be
the only locally and family owned offsite airport parking in Atlanta.
The Oldknow brothers
have an innate entrepreneurial spirit that led to this challenging endeavor. They started with no experience in a highly
competitive market and have grown a company with over 30 team members, 1,600 parking
spaces, a covered parking deck, and a fleet of 9 shuttles. The motto, The Fastest Way to the Runway, rings true in thousands of business
traveler’s ears. They flock to our
facility, choosing its short distance from the airport and attention to
service, for their travel needs.
The travel agency that
was the “ticket” portion of Park’N Ticket, was sold in the 90’s in response to
the enormous changes in that industry. Younger
brother, Larry Oldknow, sold his part of the business to explore other
opportunities. Twins, Bill and Bob,
continue their involvement, though now as advisors.
Bill and Bob expanded on
their core idea of “customer convenience” over the years by affiliating with
other local businesses that would benefit their guests. Airport Park’N Bark, a
pet kennel created by the brothers, is just one of these. They partnered with several local car
dealers, who provide car repair services for their guests while they are
away. A rewards program integrated
software that allows guests to view their receipts online, make free
reservations, and link a credit card for quick check outs, all while earning
free parking.
Guests’ needs have
continued to change along with the travel industry over the last 30 years and
Park’N Ticket has anticipated and met those needs. Several new services, including dry cleaning, car detailing, and electric car
plug in stations, have been added in the last year. We are always on the lookout for services
that can simplify our guest’s travels.
If we can make their day a little easier, we are thrilled. From day one, we welcomed our guests back
with a coke or water for their ride home.
We know it is little things that can really make a difference in
someone’s day.
With the twins now
retired, the next generation continues the family owned business with the
support from our favorite advisors. Bill’s daughter, Kelley, has been hands on
at Park’N Ticket from day one. She and I,
Bob’s daughter, now oversee the business under the watchful eye of our
fathers. We are so proud of our dads and
what they built. It is really exciting
to celebrate this incredible milestone with them.
We differ from our
competition because our family owned style extends in every way to our
guests. There is always someone here. This is our corporate office. We have real relationships with our
guests. We really listen to our team
members and guests and can adapt to the feedback we receive very quickly. Our Angel Parking
, providing free parking for
cancer patients flying out for treatment at MD Anderson, is one example of that.
This is a tremendous
milestone for Park’N Ticket. We have a
very personal appreciation for each of our team members and guests. We hope we continue to make them happy and keep
celebrating anniversaries.
